Verizon Decided That $2 Fee Is A Bad Idea

Reuters
Connor Simpson 2,779 Views Dec 30, 2011

Yesterday we broke down what was wrong with Verizon's offensive $2 convenience charge, and today the New York Times' Bits blog has just tweeted that Verizon has decided to "backtrack" on their plans for the fee altogether. In a press release sent out Friday afternoon, Verizon credited the end of the $2 to "customer feedback." In the statement, Verizon Wireless CEO Dan Mead more or less admits the fee was a needless effort to tease more money out of customers, an effort they now realize was a bad idea. More accurately, he said, "We take great care to listen to our customers. Based on their input, we believe the best path forward is to encourage customers to take advantage of the best and most efficient options, eliminating the need to institute the fee at this time." 

Want to add to this story? Let us know in comments or send an email to the author at connorbsimpson at gmail dot com. You can share ideas for stories on the Open Wire.

Related Articles   More by Connor Simpson

Verizon Enacts Offensive $2 'Convenience Fee'

The Totally Made Up Spectrum Crisis

Sorry, Mum: 1 in 10 U.K. Sexts Are Sent to Wrong Phone Numbers

 

Is Toronto City Councillor Doug Ford, Rob's Brother, a Former Hash Dealer?

Tesla Is First Green Tech Company to Pay Back Its Department of Energy Loan

Elsewhere on the Web

User Comments

Please type your comment and click Post. If you’re not already logged in you will be prompted to log in or register

  • The Atlantic Wire on Twitter
  • The Atlantic Wire RSS Feed
  • The Atlantic Wire iPhone App