Credit Card Hackers Strike at Barnes & Noble

Hundreds of customers are eager to make their purchases, on the opening day of the new flagship Barnes & Noble on 86th Street and Lexington Avenue in New York City, today, Friday, June 19.
PRNewsFoto/Barnes & Noble, Scott Kahn
Dashiell Bennett 1,267 Views Oct 24, 2012

Thieves stole credit and debit card PINs from thousands Barnes & Noble customers, not by breaking into the company's website, but by hacking the keypads sitting right on their store counters. The FBI is reportedly investigating claims that keypads where customers swipe their cards and enter their own personal ID numbers were compromised at 63 stores, putting everyone who used the machines at risk.

The security issue was first reported by Michael Schmidt and Nicole Perlroth of The New York Times. They also published a list of the stores that were affected. If you shopped at any of them, even as recently as September 14, you should probably talk to your banks.

Neither the Justice Department or the company formally announced the breach, but Barnes & Noble did remove all of the keypads from all of its stores and currently has no plans to return them. They also notified the credit card companies that their customers accounts may be unsecure. Anonymous Barnes & Noble officials say they didn't notify the public because the government asked them not to and the law doesn't require it. People who shopped online or bought books directly through their Nooks were not affected. A security expert tells the Times that the attack is very sophisticated and "involves many different phases of reconnaissance and multiple levels of exploitation.” We wonder if the criminals read about it a book.

Want to add to this story? Let us know in comments or send an email to the author at dbennett at theatlantic dot com. You can share ideas for stories on the Open Wire.

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