How to Run Up a $200,000 Cell Phone Bill

Reuters
Alexander Abad-Santos 8,696 Views Oct 18, 2011

Celia Aarons has a $201,000 bill from T-Mobile and her two, deaf-mute brothers are to blame. "They can't talk, they are mute deaf. No sounds, no nothing," Aarons told WSVN Television in Miami. "They make sounds but they can't talk."  Aarons brothers communicate by texting and use their phones to watch videos. Normally, that's not a problem. Aarons has the appropriate data plan and her bill is about $175, reports the AP. But that was before one of her brothers spent two weeks in Canada without an international plan to buffer the costs. Her brothers sent over 2,000 texts and also downloaded videos, sometimes racking up $2,000 in data charges. And legally, T-Mobile was not bound to let Aarons know about the ballooning charges, said Howard Finkelstein, of  WSVN's "Help Me Howard" segment, whom Aarons contacted for help.  Howard did help.  The Miami television station contacted T-Mobile who, the station reports, cut Aarons' bill to $2,500 and gave her six months to pay. Aarons's pricey bill brings to mind the case of Piotr Staniaszek from Canada who, Reuters reports, racked up an C$83,000 bill which, after negotiations, was whittled down to C$3,400.  Lessons gleaned: if your phone bill ever gets that big, you probably won't have to pay it but if you do, first make a call to "Help me Howard." 

Want to add to this story? Let us know in comments or send an email to the author at aabadsantos at theatlantic dot com. You can share ideas for stories on the Open Wire.

Related Articles   More by Alexander Abad-Santos

The End of Caller ID

The Tyranny of Butt-Dialing Ends Now

BlackBerry's New Social Music Service Would've Been Rad in the '90s

 

The Week's Top 20 in Social Media

The Presidential Pot-Smoking Cliff's Notes You Never Knew You Needed

User Comments

Please type your comment and click Post. If you’re not already logged in you will be prompted to log in or register

  • The Atlantic Wire on Twitter
  • The Atlantic Wire RSS Feed
  • The Atlantic Wire iPhone App